At RentMedicalEquipments.in, we aim to provide the best experience and peace of mind when you rent medical equipment from us. Our return policy is designed to be fair, transparent, and hassle-free for all our customers.
✅ 1. Return Eligibility
You are eligible to return medical equipment under the following conditions:
- The equipment is no longer required and the rental period has ended.
- The equipment is in the same condition as received (except for normal wear and tear).
- No physical damage or tampering has occurred.
- Return request is raised within the agreed rental duration or extension window.
✅ 2. Return Process
We make the return process simple:
- Request Pickup:
Contact our support team via call or WhatsApp at +91-8800277535 to schedule your return pickup. - Pickup & Inspection:
Our delivery team will collect the equipment and perform a basic on-site inspection. - Security Deposit Refund (if applicable):
If a refundable deposit was taken, it will be processed within 3–5 working days after the final inspection.
✅ 3. Early Return Policy
You may return the equipment before your rental period ends. However:
- No refund will be issued for unused days in daily or weekly plans.
- For monthly rentals, partial refunds may be considered based on remaining days, minus logistics and processing charges.
✅ 4. Equipment Damage or Loss
- If the rented equipment is returned damaged, malfunctioned due to misuse, or missing parts, repair or replacement costs will be deducted from your security deposit.
- In case of irrecoverable damage or equipment loss, the full cost of the product may be charged as per the rental agreement.
✅ 5. Cancellation Before Delivery
- You may cancel your order before dispatch without any penalty.
- If canceled after dispatch or during transit, logistic charges will apply and be deducted from any advance paid.
✅ 6. Non-Returnable Equipment
Certain items are non-returnable due to hygiene and safety reasons once delivered and unsealed. These include but are not limited to:
- Adult diapers
- Disposable medical consumables
- Personal-use items (e.g., masks, cannulas, tubing)
✅ 7. Contact for Returns
For any questions, return scheduling, or clarification:
📞 Call/WhatsApp: +91-8800277535
📧 Email: support@rentmedicalequipments.in
📍 Address: [Rent Medical Equipment
A-15, Main Road, Laxmi Nagar,
New Delhi – 110092, India]
⚠️ Note:
Please retain the original receipt/invoice and rental agreement for smooth processing of returns and refunds.
RentMedicalEquipments.in reserves the right to update or modify this return policy at any time without prior notice. Last updated: July 31, 2025.




